1. Eligibility for Refunds

At DRENVALOXY, we strive to ensure customer satisfaction. If you are not entirely satisfied with your purchase, you may be eligible for a refund. Please note that certain conditions apply.

2. Conditions for Refund

The item must be unused and in the same condition that you received it.
The item must be returned in the original packaging.
A receipt or proof of purchase is mandatory.
Returns must be initiated within 30 days of purchase.

3. Non-Refundable Items

Certain items are exempt from refunds, including but not limited to perishable goods, gift cards, and downloadable software products.

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

5. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

7. Shipping Returns

To return your product, you should mail it to: DRENVALOXY Returns, 123 Commerce St, Suite 456, Springfield, XY 98765.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.